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Privacy Policy
Last Updated: October 2026
At Lairuela (accessible via https://lairuela.com), this policy describes the personal information we collect when you visit or order, what we do with it, who we share it with, and the choices you have.
Buying a skirt should not mean handing over more than a name, an address and a way to pay. We collect what an order needs and little more, and nothing we collect is sold.
By using our website, you agree to the practices below. If a question about your data is not answered here, email us at [email protected] and we will be glad to help.
Privacy at a Glance
| Topic | Summary |
|---|---|
| What we collect | Name, email, addresses, order details, basic device data |
| Payment data | Handled by PayPal; never stored by us |
| Selling data | Never sold, rented or traded |
| Shared with | PayPal, carriers, service providers, authorities when required |
| Retention | Order records 7 years; contact messages 12 months |
| Your rights | Access, correction, deletion, marketing opt-out |
1. Information We Collect
- Contact and order details: your name, email address, shipping address, billing address and the items you order.
- Payment information: processed entirely by PayPal. We receive confirmation that a payment succeeded and the last four digits of a card where PayPal shares them; full card numbers never reach us.
- Correspondence: emails and contact-form messages you send us.
- Technical data: IP address, browser type, device type, pages visited and the time spent on them, collected through cookies and server logs.
2. How We Use It
We use this information to process and ship orders, send order and shipping confirmations, answer your messages, handle returns and refunds, keep the website working and secure, and meet legal and tax obligations. We do not sell, rent or trade personal information to anyone.
3. Who We Share It With
- PayPal: to process payments and refunds.
- Carriers (USPS, UPS, FedEx): name, address and email or tracking contact to deliver orders and returns.
- Service providers: the companies that host this website, send our emails and store our records, under agreements that limit their use of the data to working for us.
- Authorities: where a law, court order or regulator requires it.
- A successor business: if the store is sold or merged, customer records transfer with it under this same policy.
4. Cookies
This website uses cookies to run the shopping cart, remember your settings and measure traffic. Our Cookie Policy explains each type and how to control them in your browser.
5. How Long We Keep It
Order records, including names, addresses and transaction details, are kept for 7 years to meet tax and accounting obligations. Contact messages that are not tied to an order are kept for 12 months and then deleted. Technical logs are kept for a shorter period needed to keep the site secure.
6. Security
The website is served over SSL, so information travels encrypted between your browser and our server. Payment details go directly to PayPal and are never stored on our systems. No method of transmission is perfect, so if you suspect a problem with your account or an email claiming to be from us, write to us before acting on it.
7. Your Rights
You can ask us at any time to show you the personal information we hold about you, correct it, delete it where we are not required to keep it, or stop using it for marketing. Email [email protected] and we respond within 30 days, usually much sooner. Depending on where you live, state law may give you additional rights, and we honor those requests the same way.
8. Marketing Communications
We only send marketing emails to people who opt in, and every one carries an unsubscribe link that works immediately. Order and shipping emails are not marketing and are sent for every order.
9. Children
This website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us personal information, email us and we will delete it.
10. Third-Party Links
Links to carriers, PayPal and other sites lead to pages governed by their own privacy policies, which we encourage you to read.
11. Changes to This Policy
We may update this policy as the website or the law changes. The date at the top shows the current version, and material changes are announced on this page.
12. Privacy Questions
Requests about your personal information go to the same address as everything else and are answered by the people who handle orders.
Lairuela
Address: 31 Windwood Dr, Glastonbury, CT 06033, United States
Website: https://lairuela.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for letting a good skirt and a good cardigan do most of the work.